1. Who we are

 

Via Albion Ltd is the data controller for personal information collected through this website. Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Contact: hello@via-albion.co.uk.

 

 

2. What this website does

 

This is an information and brand website. You cannot buy products, create an account, or make a payment here, so we do not collect order, billing or payment information through this website. Purchases are made on Amazon, which handles that data under its own privacy policy.

 

 

3. What we collect

 

- Contact details you send us: if you use our contact form or email us, we receive your name, email address and the content of your message.
- Technical and usage data: like most websites, our platform (Wix) automatically collects basic analytics such as device type, browser, approximate location and pages visited, through cookies. See our Cookie Policy.

 

 

4. How we use it

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- To reply to your enquiry.
- To understand how the website is used and improve it.
We do not sell your personal information.

 

 

5. Legal basis (UK GDPR)

 

- Replying to your enquiry: our legitimate interest, or steps taken at your request.
- Analytics cookies: your consent, given through the cookie banner.

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6. Who we share it with

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- Wix, our website platform and hosting provider, acting on our behalf.
- If you buy from us, Amazon collects and controls that data separately under Amazon's own privacy policy.
We do not share your information with anyone else except where required by law.​

 

 

7. How long we keep it

 

We keep enquiry emails only as long as needed to deal with your query and our records, then delete them.

 

 

8. Your rights and complaints

 

Under UK data protection law you have the right to access, correct, delete or restrict use of your personal information, and to object to processing. To exercise any of these, email hello@via-albion.co.uk.
If you are unhappy with how we handle your personal information, you can complain to us directly at hello@via-albion.co.uk. We will acknowledge your complaint within 30 days. You can also complain to the Information Commissioner's Office (ico.org.uk) at any time.

 

 

9. Changes

 

We may update this policy. The version on this page applies.

 

Contact: hello@via-albion.co.uk